If you've done your homework at all on Short Term Renting, you'll recognize the term "superhost" on Airbnb. This is a badge that Airbnb gives to host to meet a specific criteria and that they deem to offer an "exemplary" hosting experience to their guests. To stand out on Airbnb as a host and attract more bookings, you'll need to make it a goal to earn the status of "Superhost." Only 3% of hosts on the platform have this title. Becoming a Superhost on Airbnb means that you have consistently received positive reviews from guests and have met specific criteria set by Airbnb that we'll discuss here! Here are some tips on how to become a Superhost on Airbnb.
Provide a clean and comfortable space
The first step in becoming a Superhost on Airbnb is to provide a clean and comfortable space for your guests. Make sure that the room or property is clean and tidy before guests arrive. You should also ensure that the bed linens and towels are fresh and that the space is free from clutter. Providing a comfortable space means having comfortable furniture, a good mattress, and pillows, as well as adequate lighting and temperature control.
2. Communicate effectively with guests
Communication is key when it comes to hosting on Airbnb. As a host, you should be responsive to guests' inquiries and messages, and answer any questions they may have promptly. You should also provide detailed information about your listing, including directions, check-in and check-out procedures, and any other relevant information. Clear communication can help to prevent misunderstandings and ensure a smooth and enjoyable stay for your guests.
3. Provide extra amenities
Providing extra amenities can help to enhance your guests' experience and make them feel more comfortable during their stay. These extra amenities don't have to be over the top. This can include things like providing a coffee maker, toiletries, extra towels or blankets, and snacks or drinks. Little touches like this can go a long way in creating a positive impression and earning positive reviews from guests.
4. Be flexible and accommodating
Being flexible and accommodating is another important aspect of becoming a Superhost on Airbnb. This means being open to special requests or needs that your guests may have, such as early check-in or late check-out, or accommodating dietary restrictions. Being willing to go above and beyond to meet your guests' needs can help to create a positive experience and earn glowing reviews.
5. Build a positive reputation
Building a positive reputation on Airbnb is crucial to becoming a Superhost. This means consistently receiving positive reviews from guests and maintaining a high response rate to inquiries and messages. Responding to reviews, both positive and negative, can help to show that you are actively engaged with your guests and willing to make improvements where necessary.
6. Meet the Superhost criteria
To become a Superhost on Airbnb, you must meet specific criteria set by the platform. This includes hosting at least 10 stays or completing 100 nights of reservations in the past year, maintaining a 90% response rate to inquiries, and maintaining a 4.8 overall rating or higher from guests. You must also have no cancellations in the past year, and no serious violations of Airbnb's policies, such as discrimination or unsafe conditions.
7. Go above and beyond
To truly stand out as a Superhost on Airbnb, you need to go above and beyond what is expected. This can include offering personalized recommendations for local attractions or restaurants, providing welcome gifts, or offering to make restaurant reservations for your guests. Going the extra mile to ensure your guests have a memorable and enjoyable stay can help to create a positive impression and earn glowing reviews.
In conclusion, becoming a Superhost on Airbnb takes time and effort to gain and maintain, but it is well worth it! Only 3% of hosts on Airbnb's platform have this title. That means that it adds a certain level of trust from your guests. Adding new listings is much easier as well because this badge will automatically be showcased on your new listing. By providing a clean and comfortable space, communicating effectively with guests, providing extra amenities, being flexible and accommodating, building a positive reputation, meeting the Superhost criteria, and going above and beyond, you can become a Superhost and attract more bookings on Airbnb. Airbnb has also added a way to filter listings to only show listings that have that title. It is an essential piece of having a successfull (and profitable) short term rental.